Fox Plaza Tire & Auto Service Reviews
Read reviews from customers who come to Fox Plaza Tire & Auto Service for their car or truck repairs. Learn more about their experience and results.
I wanted to share and send a big shout out to Fox Plaza Automotive (Collierville) we took my car in for front and rear breaks as recommended by the dealership service department. we went to fox plaza automotive service since they had done other work on a different car. upon inspection they indicated no breaks were needed at this time on front or back! Saving us a lot of money that we did not need to spend. They will forever have our business.
Rountree Team
Thought for sure I needed new brakes or new brake pads. Left there for the day, they called back and said they examined the brakes and also took it for a test drive and told me it didn’t need brakes at least now Appreciate the honesty their friendliness and the facility.
Edwin Myers
I was in town for my dad’s funeral when my car started to act up. Fox Plaza Auto went out of their way to work me into their schedule and fixed my car in record time. Fantastic customer service!!
Boo Martin
Alex and Nate good guys and staff do good work ..They keep my old school knock around running good - Ron
Nike Boy
Best automotive repair shop around. The team is honest and trustworthy. Rare find in an automotive shop! 10/10
Eli Wilkinson
So reliable and trustworthy! Quality service every time.
Julie Gutch
Very professional I will definitely be using them again, and I will be spreading the word about you guys great job fox plaza
Helen Sharp
Memphis
Excellent work. Very honest and fair priced. Completed work on time. Very good communication.
Angelica M.
I have been brining our vehicles here for 39 years and always have had expert service and they always take care of our vehicle like it's theirs.
Carrol Cozart
Good people
Sprout
Thank you for taking care of my auto! Everything is good!
Connell Newsom
Super quick repairs & keep me informed every step of the way!
Taylor Carmack
I live The service and the time they take to explain what?s going on with your car. They do excellent work and I would highly recommend them.
teresa fonseca
I brought my vehicle to fox plaza Automotive on a Tuesday right before closing and they had my vehicle ready Wednesday afternoon they were very professional and polite. I would recommend this place to everyone that needs there vehicle fixed or repaired. But don't take my word just let them show you how good they are
Mr.&Mrs. B
We are heading out on the road next week and my truck needed an oil change. Having been told recently by a local dealership that the truck needed.a brake job, I asked Fox to check my brakes as well. The team at Fox Plaza inspected my truck and informed me that the pads and rotors were in good shape and no repairs were required, saving me from making an expensive and unnecessary repair. Thanks Fox Plaza team. It is rare these days for the consumer to have have such a positive experience. Your honesty and integrity are greatly appreciated! For those of you in search of a reputable auto repair, look no further than Fox Plaza.
David Ware
I dropped my Honda Pilot off at Fox plaza Collierville on Monday and got it back on Thursday. They replaced the belt and alternator for my car. Highly recommend going to Fox plaza to get your oil changed and repairs done to your transportation. Thank you Ed and Ryan and Alex and ALL the mechanics ??
levi masterson
I appreciate how helpful, professional, honest and responsive they were. I was looking for a place to keep up on simple oil changes and also keep an eye on any maintenance issues as they come up. I found my place!
Gitte LaBlue
They fixed my air conditioning in a timely manner. Very professional and great service!
Kate Heflin
Great service, minimal wait time and overall happy with my experience. We will be back for more services.
Walter Owen
Had to have transmission replaced. Everyone I spoke with was nice and helpful.
Tammy Rowe
Fix Plaza Auto did a great job! Thank you!
Jimmy Helms
Trustworthy group of guys who stand behind their work
G35zinDBluffC __
Ed and the Fox Meadows team made me feel like my car feel like it was their car. Their customer service was excellent.
Joe Caruso
Nate is one of the few mechanics who can be trusted. He was thorough, informative, and showed the problem for me to see. Highly recommend.
Bryce Dickerson
Excellent service!! I would recommend
Ismal McEntee
They were great!!
Whitney Harbin
(STARTER REPLACEMENT ) I like to for better price and put new starter into my 87 CUTLASS SUPREME. I would like to come for something else soon
Randy rvr
Great shop! They take their time, communicate well, and do quality work to make sure it is correct. Ryan and Dylan are great. It will be the only shop that I will trust with my ?92 Land Cruiser.
Scott Shirk
Looking for quality work? Give them a call. Helpful folks with fast service and decent prices.
Jay Marchmon
It was nice to go somewhere that made time to see my car during a busy holiday and they were fast. I wish they were not so expensive and would include diagnostic cost into repair cost like most places I would go to have done
Keia Goode
Good customer service, answered all my questions, and keeps me on the road. Recently replaced a fog light that broke but go to them for everything.
Justin Russell
Nate got me in and out 45 minutes to an hour. Full inspections.
Jarrett Jenkins
They know how to fix cars. Bring yours in. Simple. Great service and affordable.
A L
The team at Fox Plaza are BEST!! Always fast and great service!
Melanie Warner
I have been a customer over the past 2 years. I have an older vehicle well out of warranty. I need regular maintenance as well as periodic major repairs. Customer service is excellent. I trust them, which is most important! They are always very busy. It may take a week to get an appointment, but they have always completed services and had my vehicle ready quickly. Parts and labor pricing are fair and competitive. I HIGHLY recommend Fox Plaza Auto!
Paige Omar
These men are truly amazing at what they do! They know what they are talking about. They are honest, hard working men dedicated to serving people with their car skills and knowledge! Trustworthy guys and I would recommend Fox Plaza Automotive to others and make Fox Plaza as their mechanic spot!
Shanelle Dejesus
Very friendly staff! Very prompt and the service is top notch. We have used Fox plaza for years and wouldn't change.
Doug Harris
Good service
D TV
Great service and friendly staff.
Karen Hart Taylor
fixed the "death wobble" on a 2015 F250.
Rod Childers
We were first time customers at the Collierville location. The experience was excellent. We had major repairs on my husband?s farm truck, a 2003 Chevrolet Silverado. The prices were in line with the initial quote we received and the customer service from the Service Manager Ryan and all of the employees we encountered was an excellent example of how customers should be treated. We were kept informed and updated on the progress, and my husband is very happy with the work performed. We will definitely be loyal customers in the future. Thanks again Ryan and the Fox Plaxa family. We highly recommend!!!
Judy Hughes
Fixed the air on a Fiat 500. Quick and keeps you informed.
Peter Buie
I had taken both of my vehicles up to the collierville location. Ryan is the mechanic who worked on my vehicles and his team were more than happy to assist me. With changing the oil in both of my vehicles. I had them check the brakes on both of my vehicles and they warranty my brakes I had changed on a previous visit due to the brakes malfunctioning. I only had to pay for them to bleed the brake line. 10/10 definitely recommend. They conduct business professionally and promptly.
Juan Gonzalez
Fantastic service. Very helpful. Kept in constant contact with me to keep me updated on repairs. Not bad on prices.
Wes Wiltcher
They were very knowledgeable and got my truck in before I went on vacation. The big franchise forget about the people who built their business. I challenge everyone too support your local shops.
Kevin Bradley
The owner completed the job in a timely manner as quickly as possible. He gave me as estimate and It was the same on final bill.
Donna Powell
I took my truck in to have my AC checked out. The crew was very friendly and professional from the phone call to the walk and check out. They took their time and went over what was wrong and it was greatly appreciated.
Tasha G
I've always had great service at Fox Plaza. They've always been honest and reasonably priced and I've never had any issues with the work they have done.
Shawn Jackson
These guys are so professional. The best guys to take your car too. Always honest and best deal around. I would recommend every time. I drive over and hour to just take car to them.
Amanda Brimm
The Collierville store is our primary car care service center. Appreciate having a place in Collierville I can trust with all 3 of our vehicles. Been using them for years and have never had a complaint.
Barry Taylor
I had a very pleasant experience at Fox Plaza automotive. The people were so kind and attentive to my needs. I have two cars, and I plan to bring them both to this repair shop. I highly recommend it.
Jacqueline Crockett
I trust the team at Fox Plaza with all my repairs. They do a great job, they are honest and fair pricing. They are everything you want in an automotive repair show. I recommend them to anybody who needs their car fixed. I will continue to be their customer for years to come.
Patrick Gunnell
First time user with Fox Plaza Tire and Auto. I would recommend them because they was very professional and courteous. They fixed my car and had it done the same day. I will be using them for now on.
L Gibson
Ed and his team fixed my electrical issues in a matter of hours. Very professional and courteous business.
Dallas Pope
Good
Darrell Hudson
Good quality service, friendly staff, flexible schedules, and price was lower than quoted so overall excellent experience!
Chris Corson
Son hit an object on the highway at night. Fox able to get car in right away to perform diagnostic to ensure safe operation. Repaired undercarriage shields and got my son back on the road the same day!
Michael Geiger
Great staff with great attitudes. Very helpful.
W Edwards
First time customer, recommended by a friend. I had an a/c issue. My compressor would not engage. The team verified it wasn?t electrical and that it was a bad compressor. When completed the a/c worked well again. Price was reasonable, and the team was professional and friendly. I?d recommend them to anyone.
Scott
Great company. Honest and good to do business with.
John Green
I drive rideshare and my wife drives a ton for her job. Our vehicles have to be operating. I don't trust anybody...these guys keep us going and have earned my trust time and again. They will always be my first choice.
Henry Pleasants
Prompt, courteous and professional work!
Edward Vanek
Excellent work and great communication!
Amanda McGee
I have used Fox Plaza Automotive for several years and have always been extremely satisfied with their service and pricing. Nate, the manager, is knowledgeable and most accommodating .
Dave Olive
They were quick, inexpensive and nice. What more could you ask for from auto service.
Robert Oeding
Nice shop to have a vehicle worked on. Pleasant employees.
Dennis Roberts
Great experience! Staff is very knowledgeable and offered sound advice! I will recommend them & go to them if needed!
Carol Bearden
Fox Plaza was an amazing experience for me a couple days ago. The staff was very friendly, professional and helpful. I didn?t have an appointment but they took care of me with no questions. Nate is the absolute best! I will definitely be bringing my car and my daughters truck from this point on. Thank you Fox Plaza for Great service!
Sheila Anderson
Had a great experience, from up front to the mechanics in the back! Definitely plan on coming back for some new wheels and suspension work! Thanks guys!
Alex Starr
Fox plaza automotive was professional and competitively priced. Very friendly. Would definitely use them again.
Tammy Cook
Good Customer Service Fox worker kept me informed the repair cost and what parts i needed for my car.The repairs was done fast,I would highly recommend Fox repairs service??
Michaels Investment Company
Fox Plaza replaced my front brakes last week. Nate was very easy to work with in scheduling my appointment, and very helpful and polite in keeping me updated after I dropped the car off. Great value, service, and great people to work with. Fox Plaza is the best.
Bradley Sappenfield
Very professional and good service.
Carl Ledgerwood
Great, friendly service. Car is fixed and running smoothly again!
Colby Mabry
They did a great job at a fair price. They kept me well informed every step of the way. Will definitely use Fox Auto again
Fred Day
The team at Fox Tire did an awesome job on repairing my car!
Sherry Harbur
Very great experiences wouldn't trust my vehicles with anyone else.the guys are very informative.and they're straight to the point.
Jonah Marble
Great People. Respectful and diligent.
Iven-Ra Iven-Ra
Nate and Ed have been taking care of our 4 cars for several years. I trust them implicitly. They take care of all of our repairs and maintenance. I know my family's cars are road ready and safe for my kids to drive long distances. Their prices are very reasonable, they stand behind their work and they are very prompt and professional. I highly recommend using Fox Plaza Auto.
Shelley Rothman
I would reccomend. They were honest and upfront about what needed to be done. They explained in simple terms what they were doing. The price was fair.
Shawn Anderson
They were great (especially Jon Thomas)at getting my wife's car in and replacing the timing belt and other parts in a timely manner. I would recommend them for quality work.
Keith Walker
Had my daughter's car towed to Fox because of a transmission problem. They were kind enough to point out that it should still be under warranty by a few months. Took it to the dealership where they confirmed it was still under warranty. I thank them for being honest and saving me a good bit of money. A+ service.
David Patterson
We have been using Fox Plaza now for 15 yrs. It was so nice to have them open a shop in Collierville. It is the only place my wife will take her car. The employees also make her feel very comfortable. This is the same my entire family.
stephen acuff
I?ve been going to Fox Plaza since high school, back when it was Fite?s. I have always trusted them with my cars. Not only do they know what they?re doing, I also know that they shoot straight with me about issues with the car and don?t try to sell me on services I don?t need. Nate and Alex and the rest of the crew are helpful, friendly, knowledgeable and quick! I can always count on them to help me out.
Erin Bakken
Everything was handled Great
Tony Howell
They were very friendly and thorough. And the communication was excellent.
Nisha Faulkner
Fox plaza tire is an excellent run company. They are prompt and honest. They have always taken great care of my cars.
Michael Redley
This is the 3rd time ive used Fox plaza for Repairs and once again the work was excellent and done in a very timely matter and always very profesional snd courtesy ..i would recommend Fox plaza very highly to anyone ..thank you fox plaza auto for your service
Richard Wilson
I like Fox auto, they?re local, convenient, and professional. Most recently I used their pre-purchase inspection service. If you?re buying a used car this is a must, Fox is very thorough. Money well spent.
Gus Mitchell
The team at Fox Plaza just finished a BIG job for me, almost completely overhauling a classic vehicle (new engine, conversion to 5 speed transmission, suspension upgrades, etc.). They took their time and did the project right from start to finish, involving me at decision points along the way. I wouldn't hesitate using them again for any project, small or large. Big thanks to Nate, Dylan, and the rest of the team!
Curt Ulmer
Great experience, great communication. Nate was very courteous and professional. I asked to have something looked at, and instead of fixing something that was not needed, he told me it looked good. I will definitely be going back. Very friendly and HONEST, the kind of combination you are looking for. Thanks!
Edward Vanek
They?re really professional and really informative on the services needed for your vehicle. They are also flexible with after hour pickup and expected time to pick up your vehicle.
tingerine.studio
Great team of professionals, been using Fox Plaza Automotive for 4 vehicles.
Brian Spangler
Excellent service always!
Tiffany Kelso
Everyone was so friendly, informative, and proficient!
Alexis Goodfellow
They were courteous and proficient. Great experience and extremely professional.
DAWN KNOWS BEST
I?m a long time customer (25+ yrs). FP has always been honest, courteous, and fair. Great to work with.
Robert Julian
Absolutely amazing place and people! So thankful I found them to take care of my vehicle. Nate at the front is super genuine and has provided excellent customer service from day 1! 5 stars all the way!
Taylor
It?s hard to find a place that offers just all around good work and professionalism. I?ve had trouble with many places in the past for when I couldn?t do something myself. My experience with Fox Plaza was amazing I actually felt they took the time to do a fantastic job my Jeep needed. Highly impressed and definitely recommend!
kyle neils
Great service and communication! Went in for an oil change and they also did a general inspection of my car as well as mentioning to me what a clunk noise was in my steering that I was aware of but didn?t tell them about. Very impressed overall!
James Brazil
This particular location is Awesome! Special thanks to Mr. Nate Cox (Manager) and all the Mechanics at the shop to include: (Mr. Gary Lashua, Mr. Ryan Lashua, and Mr. Dylan Delancey). The Auto Service is Fast, Secured by Warranty, and of Professional Quality! However, the Parts & Labor are not cheap, but we often get what we are willing to pay for with respect to quality. Thank you Mr. Ed Starr (Owner) for proudly serving the Collierville Community and for assisting Perfect Chiropractic along the way in the National Give Back Movement participation and journey thereof. I wish you all God's Infinite Blessings as we continue to Give Back to Our Community...!!!
The 9thSign
I?ve been having Fox Plaza maintaining my vehicles for years. Good personal service. I feel I?m getting my money?s worth from Ed?s people and will continue using them and I tell people all the time about Fox Plaza.
Russ Brackens
Very nice atmosphere. Everyone was nice and friendly. Nate was very friendly he knew what was wrong with my jeep right off top. He informed me on everything before any work was done. And I got my vehicle back in a timely manner. Which is all an a plus for me Thank you Fox Plaza Automotive.
Lynn Hursey
I can?t say enough about how well Fox Plaza Automotive staff took care of me. Nate was amazing and such an asset to the owner of this company. He was professional and courteous in every way and I was very impressed with the high level of communication and updates on my car repair....I felt completely safe in their hands. I will recommend to all my friends to use you for their automotive needs going forward. They are trustworthy with great quality repairs. Thank you!
Donna Larison
Fox Plaza Auto has been an excellent shop for all of our automotive needs since moving to the Collierville area. They are fair and upfront, and I have never had an issue with taking a vehicle here.
Jimmy Finck
Best in the business! Honest and expert at what they do!
mlkingvol1
Had gas line leak. Guys found replacement n got old truck ready plus provided a ride home n pick up to get back to shop.. Above n beyond.
Donald A Petri
Quick turnaround and great guys to work with. I highly recommend!
Greg Binford
Very honest, reasonable and someone that I will use next time I have a issue with my truck?
Gary Adams
Very positive experience with Fox Plaza Automotive - Collierville. Service was very professional and the mechanics are trustworthy people.
Derik Argachof
Fox plaza is so professional. They recommend what is needed now and even gave me options to come back for later repairs as my budget allows. Thanks.
David Mead
Excellent customer service, very friendly . Nate the mechanic explained to me what my issues were and also showed me the problem . My old school Car is running just fine now . I will continue to let them work on my old school when there is an issue ! Thanks
Ron Jeff
Very knowledgeable and friendly staff. Their work was great and they gave an estimate prior to starting work.
Scott Partin
They were very thorough and did a great job in my brakes.
Joe Bell
Had my oil changed and engine warning light check. Excellent service...quick turn around. Good friendly knowledgeable service....highly recommend........
Ed Shelton
Excellent, professional, considerate service all the way around. Thank you!
Gary Bynum
This was an insurance claim- they worked with the insurance company and kept me updated with what was going on. Anytime I called they talked with me and let me know wha the status was. I will use them again. The car runs great!
Danny Coudriet
The guys at Fox Plaza Collierville have kept my 20 year old Expedition on the road for several years now. I am extremely pleased with the care my vehicles have received there.
Charlie Nanney
Thanks to Nate and the guys.
Chris Cummins
Great people. Ed, Nate and the staff are very knowledgeable about cars. Extremely helpful and trust worthy. Fair prices.
Salam Assaf
Nice folks. Good fair prices. See Nathan Cox. Nice manager.
Kitdrick Stewart
Nate has been wonderful!
Karen Pugh
We are so thankful to have found Fox Plaza! We had taken our Dodge 3500 to another mechanic shop to have the A/C repaired, and we were sorely disappointed by the customer service and quality of service there. The A/C was still not fixed, and a family member highly recommended Fox Plaza. They were kind and efficient. They updated us on the progress that was being made. Best part - they even called several days after we took the truck home to be sure the A/C was working nicely, which it definitely is!
Emme Patterson
They went above and beyond to find the issue of my truck due to a improper lift install. Thank you so much and my truck is running so much smoother now.
Shawn Coopwood
I absolutely love working with Ed and his team. They went the extra mile to make sure my car and tires were in great shape to make an upcoming road trip. I HIGHLY recommend these guys!
Nikki Riley
Friendly staff, great place to go for your auto needs.
T. L G
Honest people with fair prices. They inform you what is necessary, what is safety related, and what is recommended by the manufacturer.
Thomas Katz
These guys are great!! Got my car all fixed up and everyone is friendly! Recommend this honest shop!
Catherine Cox
Friendly service and good work performance
Carolyn Broadway
These guys are great! They are both knowledgeable and fair. I had an alternator that went bad. I had purchased it from this location under the previous owner, and didn't realize that the part was still under warranty. They searched their records, realized that it was under warranty, and replaced the part. The cost to me for parts and labor was zero - $0! I'll definitely continue using them for all my car repair and maintenance needs.
Martin Barnett
My father worked on cars growing up and knows a lot about what's going on under the hood so he knows what to look for in a good service shop. He recommended this place to me. He said they do a thorough job, that they're honest, and don't mess around. I'm a woman and was leery of getting yanked around or being price gouged. My father was absolutely right about guys. Salt of the earth people and they really know their stuff, really seem to care. I would definitely take my car back here.
Samantha Hudson
Absolutely honest nice guys. They do great work and it is where we take our cars for all repairs. I have recommended to all of my friends and will continue to do so.
Tony Colston
I have been brining our vehicles here for 39 years and always have had expert service and they always take care of our vehicle like it?s theirs.
Carrol Cozart
My car was delivered here on Nov. 1st, and on the 3rd it was ready for pick-up but I picked it up on the 6th. I will use them again if I need to! Thanks FPA!
Darlene Nokes-Dobbs
I would Never take my car anywhere else!! Fox Plaza is the Only place I COMPLETLY TRUST! They are not only thorough and Honest, they are dependable! I Love Tracy and the entire staff! If you want the Best for your vehicles then look no further. I Guarantee you will be glad you go to Fox Plaza. Thank You
Alice Sharp
Good customer service very professional friendly staff
Nasheed Hakeem
I have always received excellent customer service and excellent services for all my vehicles. Whenever I have had vehicle problems Fox Plaza has always been there for me. I have been going to Fox Plaza Tire & Auto Service for 40 years. You can't go wrong, going to Fox Plaza Tire & Auto Service.
Denise Swink
I just love Mrs. Tracy an the whole team.
ZENA PERRY
Fox Plaza goes above and beyond in their service to customers. I would highly recommend them for any type auto repair. Efficient and friendly.
patrick snipes
Amazing service and work. I will not take my cars to anyone else. They are trustworthy and highly competent.
David Dunavant
Tracy with Fox Plaza did an excellent job with scheduling, communicating any delays, and providing a welcoming atmosphere that led to an enjoyable experience. Trust Fox Plaza for all of your automotive needs because the Fox really rocks!
Garrett?s Hauling
Great experience. Super fast and super honest. Highly recommend
Mason Bledsoe
I called 4 different tire places looking for tires. Fox Plaza was by far the most accommodating and had the most competitive price. The service was fast and very friendly. I highly recommend using these guys. They?ll steer you right.
brent matseas
I've been a customer of Fox Plaza Tire & Auto for over 20 years and a personal friend of the owner for 35 years. I learned early on that Ed was a stand-up guy, one who wouldn't take advantage of his customers or friends. He is honest and a professional owner. I am so thankful that he has a car & tire service business to take my car to. Tracey is service manager was just as professional and trusting. I made an appointment, took my car in and within a couple of hours, my car was perfect. they were kind and explained the issues of what needed to be done. I am in my car a lot and knew I needed to have it looked at. I needed to know I was safe. And Fox Plaza Tire & Auto Service always makes me feel safe that my car is in stellar condition. I will always go there for my car needs. There's no other that even compares. You should call them with your service/tire needs, I KNOW you won't be disappointed. I never am.
melany auricchio
Fabulous and trustworthy.
Joy Ross
I love fox plaza. They are always friendly and tell you everything that needs to be done to your vehicle. I just got new brakes, new battery, windshield wipers, fixed the driver side spout to clean the windows, oil change. When they do my car I feel completely confident it?s done right. Tracy is beyond friendly. When I talk to her I feel like I?m talking to a friend. I will never take my van to anyone else.
Joan Cheney
Excellent service for 10 years plus!
Mario Ovelar
Needed a pre-purchase inspection of a 2001 Mazda MX/5 Miata (used, obviously), so immediate turnaround was critical. Not only did they book the inspection the next day, they devoted an impressive portion of their day to thoroughly inspecting it, and everybody lived happily ever after. The beginning. ?t???!!!THANK YOU!!! ?????
Theresa Werne
I love tracie and the crew at fox meadows
Cassandra Carter
We use fox plaza for tires and alignments on vehicles for different companies that use the auction. Ms. Tracey and Nate are both always super nice and always squeeze us in! Services are also affordable! Thank you to you and your whole staff!
Jamie Hayes
I?ve been a customer for over 10 years. Wonderful group of people at Fox Plaza.
Paul Arbogast
Tracey was fantastic at getting me in, having the shop diagnose the problem, and helping me come to our next step in the resolve. You can?t ask for better folks!
Megan Epperson
Awesome Customer Care! Awesome Service! Very detailed and Communicative will definitely recommend them!!! Hands ?
Dee Pueblo
Great service. Nice folks to deal with. Plus good price.
Stan
Great service friendly and honest
Antonio Byrd
Great job! Just left oil spots on interior
JEREMY THE GREAT
I bought a set of tires here previously and have had my car serviced three times here so far. This store is very reasonably priced, accommodating and everyone is super friendly. I recommend them to anyone who will listen!
Jamie G.
I have been taking our cars to the Fox for many years. Never had any complaints about their service or anything. Excellent service !
Tony Myers
Two days before we leave to go on vacation, our vehicle had a coolant leak. I was able to get my vehicle seen the day before we left, they diagnosed and fixed the problem the same day. Absolutely grateful for their speedy work and excellent customer service. Thank you Ed and everyone at Fox Plaza Tire & Auto Service, we appreciate you all. NT
cnt0624
Tracey was amazing and took such great care of me! I'm much more confident in my vehicle after my visit to Fox Plaza Automotive.
Joel M. Mosby
Always the best service. Tracey at the front desk is absolutely amazing
Amanda Dunham
Fox Plaza is the BEST!! Tracey, Patrick, Keith and the rest of the staff are very professional!!! Service is OUTSTANDING and the prices are very affordable!!! I'd recommend them to anyone!!! Really Appreciate their Customer Service!! Thanks a BUNCH!!!
Glenn Rogers Jr
Honest and fair pricing
Uno Amigo
I was impressed with the good job that they did and how fast it took them to get it done
Preston Donely
This shop is the best! I just moved here and like everyone's personality especially Tracey and Nate. I will not go anywhere else
Trenata Tucker
I am very pleased with the work done on my Overland Grand Cherokee.....I had 4x4 issues and tire problems but they fixed it quickly and worked with me on the payment also...my 1st choice for auto repair???
L.O. RENZO
Excellent customer service! Great time on task and completion of installation!!
Christopher Johnson
Very friendly service, found the problem and repaired it. Would recommend to others.
Mike Howell
Great service, we?ve used them for years! They?re honest & fair!
Angel Snider
Tracey was amazing as always.
Arnold Suide
Friendly, knowledgeable and fast!
Bryan Shipp
They are great! Their staff is very knowledgeable.
Whitney Harbin
Very good
teresa cathey
Great reliable service. Always try to accommodate. The customer is important to them.
Vivian Wesson
Everything they do is top notch. Excellent customer service
john mcgowan
I went here just 1 hour before closing and Thank God they were willing to help me. I had a flat tire due to a hole in it and they graciously patched it up for me. I will definitely do business there again. The customer service and professionalism was A1.
Tiardra Brown
Such wonderful experience each time l come.. excellent work performed on my auto each time. I enjoy being treated in such a family way...Thanks so much!!!!
marvin grant
Great service Great prices!!!!
It Is What It Is Till It Ain't (Jada the ThundaKat)
Courteous and efficient. Everyone is always so nice. I truly enjoy coming to get my car maintenance there. Oil change and tire rotation was done this time around. I love Tracey and the team there.
Phyllis Galloway
As always, they did a great job in a timely manner. Traci and Patrick are always professional and polite. I will definitely be taking my car back again.
Jon Gervis
I have trusted Fox Plaza for over 20 years. They have taken care of all my families automobiles with professional care. They have never caused me to question their recommendations to keep my cars running. You cannot put a price on the peace of mind that their staff and mechanics give you when dealing with engine repairs that at times can be expensive. They?re trustworthy, deal fairly with all costumers, and are friendly, caring, and fine people who I would recommend to anyone.
iFREEDOMS
Great customer service. Good pricing
Donna Brewington
Dependable, reliable on only servicing the issues for maintaining the best performance of my vehicles. I can count on good service and great customer service!
Robert Jones
Awesome job real friendly staff up front
Steven Horton
Didn't go here physically but they are the shop I've been looking for. Even though they were booked up until February 2. Didn't have anything really major done this time. Engine diagnosis battery drain. Alternator the problem checked out quickly and I was on my way.
saturn moon
A different mechanic told me I needed a new engine! Fox Plaza has a great reputation and they do this kind of work, so I had the car towed to them. Turned out I needed a manifold cover and I needed a water pump. They saved me SO much money and got me back on the road quickly. They kept me informed throughout the process. Excellent service!!! I am thrilled with my Fox Plaza experience! I will no longer go anywhere else!
Kathy Wilson
Very quick and friendly service. Tracy was very helpful!
Aedan McKay
Very thorough, and very professional work.
Julian Gray
The engine starter was replaced. They provided excellent service and quality workmanship.
David Nowlin
They did a good job on my repairs and kept me informed on progress. I would recommend them to my family and friends.
Steve Beard
My entire experience has been great! No Hassell just straight and up front. Ms Tracy and the staff have been wonderful and kind every time I come in the establishment. And I appreciate all they have done for me to get my car in tip top shape. Keep up the good work!!
Tiffany Hobbs
Tracy and the team were awesome. She gave me daily updates on my vehicle, and was very professional. I will be using their services again.
Kober Sharp
Known Ed S for a quite some time, but never had used his services. He hooked me up with Tracy, Keith and crew over on Fox Plaza Drive in Memphis....great price, great job and very pleased with the atmosphere....they made me feel at home and did an awesome job with my vehicle.
Steven Manly
Great
Robin Rogers
The best of the best. Honest . I will never go any where besides Fox Tire.
Jason Cagle
My PU broken down and I dropped it off at Fox Plaza. Even though they were backed up they took a quick look and found a quick fix and was able to return it to me the next day. Very friendly ?.showed me the part and explained what they found.
John B2000
Great customer service, respectful, and friendly!
Alicia Tucker
I've been going to this business for a few years and they do outstanding work i recently took my truck in for some work ,before the day was over. Miss Tracy was calling me to tell me what was wrong and how much it'll be to fix it , the next day it was done and ready. Great work by the techs and miss Tracy is a pleasure
Jawaan Parks
Knowledgeable and excellent from the personnel that greet you to the mechanics completing the service. Ed Starr has built a top notch auto service company.
Robert Clement
I?ve been a customer for over 20 years. I recommend them to anyone needing car service. Tracey and the entire team are so awesome.
Kathy Stewart
Excellent job..
John Donald
Professional service, quality people who care.
Wayne Gutch
Always Excellent!!!
Parnell Wiggins
Attentive , great staff and the lady up front is the best
Brandon Merriweather
Everyone was extremely friendly and went above and beyond to make my first visit memorable! I was pleased with the service. Only issue was I have a Car Care card thats accepted in over 500,000 repair shops and Fox Plaza Auto is listed as a site that accepts this form of payment. But when the associate ran the card it was declined. I will call the shop to get this clarified, because its run on Discover Card network and it should have been accepted according to the bank when I checked. So I just paid cash. But I will definitely use them for future repairs! Customer service was wonderful!
Trinda Merriweather
Overall great customer service. I will be back and prefer more people to them. My brake light switch had went out and two other places told me I needed to go to the dealership to get it fixed. When I took it to them they found the problem it took them about a hour and half to fixed it and I was back rolling. Thanks again for your help.
Welsey Smith
Service was fast
michael Guyton
Excellent care!
Barbara Fagans Roser
Great service, exceptional work. Choose Fox Plaza.
Kimberly Williams
Nate and staff are very friendly and very transparent. They are also thorough. I took my car somewhere else that diagnosed it incorrectly. I would have been out of almost $4000 bucks had I not decided to get them to take a look. Work completed in a timely manner and saved me $3200.00 bucks. They are my go to spot from now on.
Krymson02
I love everyone at Fox, they always do a great job with minimal getting onto me haha! Thanks guys!
Natalie Cheney
The lady at front desk was very helpful and price of new tire was reasonable
John Turner
Very friendly and explained everything going on with my car in great details. Tracey will make sure you are well taken care of
Antjuan Ross
Tracey is the best! Gave me a good account of what all work was needed prior to a road trip.
Rory Gardner
These guys are the most honest automotive company I have ever dealt with. I will not be taking my vehicles anywhere else.
Richard Fields
Ed and his team were professional and took care of my car problems in a timely manner! I will be sure to use them in the future.
cmor074
They always have gotten the job done quick and efficiently
Angelica Rucker
They provided the best communication and service and were above and beyond me expectations regarding the repair turn around time. Tracy is amazing!!! Highly recommend them
Jennifer Barfoot
Excellent experience
William Skinner
Honest, very professional, also affordable
Amanda Lindeman
Tracy is Absolutely Amazing, 5 Star Customer Service ALL THE WAY!!!!
Andrews R. Smith
Have done business with them for years. I will keep going back.
Gary Kellett
We were out-of-staters passing through on Hot Rod Power Tour and had a terrible alignment issue. I called first thing in the am and Tracy got us in immediately. They also recognized we had shredded our front tires! They fixed up the alignment, brought in two exact replacement tires from the warehouse, and did it all in under 2 hours!!! We had a fun time laughing and carrying on in the waiting room, was offered free soda & water, and was even given a discount on the tires! Tracy said Fox has been in business for 40 years, well with world class service like this it?s easy to see why! I would give them 10 stars if I could! Go see the folks at Fox, you won?t be disappointed!
Bruce Meilhammer
The staff was so friendly. I love the service. I will recommend them to everyone I know.
Machsale Bowman
I love this place. Tracey is always so helpful. The first place I?ve ever gone to for an oil change that didn?t come back and tell me I needed $1500 worth of work done. Honest, fast, and reasonably priced. I refer them all the time.
Sandi Rogers
They were excellent! Determined to find the issue, found it, and fixed it in decent time. And there is a 2yr warranty on everything they did!! Great and professional shop!
Kerri Thompson
Fast. Affordable. Professional. Friendly. Highly recommend!
brandon riley
Please use Fox Plaza Automotive they are awesome and very professional
Robert Roll
This was my first time visiting and those guys took great care of me and Bella (truck name)!! I think I have found my personal mechanics and of course I'm going back..I have more work to be done.. They were so nice and helpful and assured me if I'm not satisfied bring my truck back.. but, I was totally happy. I'm going to be a regular customer
Tawauna Burns-Davis
Friendly, fast, and Fox Plaza Automotive fantastic!
greg nuckles
It was obviously time for a new battery. When I called Fox plaza Automotive for advice about best one to buy I was advised to come in and let them take care of replacement so I would be sure of warranty. I followed their advice and now have the best battery for my vehicle properly installed with warranty...... no fuss,no worry no more roadside service calls for dead battery.
Elizabeth Barringer
Friendly, professional! Everyone stayed after hours to help me out of a bind! I really appreciate the service that I received!!
lindsay773
Great service and will use again and again
Dennis waugh
They always take great care of me! Honest and professional folks!
Darlesia Nurse Garrison
We have been taking our cars here for years. They are always friendly and most importantly, they do honest and fair business. I have always had very pleasant experiences with this business and will continue to trust them with my family's vehicles as long as they are open for business!
SoLo 85
Customer service is great. Makes you feel right at . The young lady up front is very sweet and very helpful !! I will send people your why !!
Frana Curry
Fox Plaza was able to fix my car quickly, and has a very friendly staff!
injaws
We always feel like family whenever we bring our vehicles in for whatever service. And we're confident the service will be complete, thorough, honest and priced fairly. And this time was no different. Patrick was nice. The waiting area was clean and inviting. The service area was organized and free-flowing which makes for quicker, more detailed service. Yes!
MzTrayce
First timer, will definitely use again and encourage anyone in need to use their service. I have been searching for someone I can trust to shoot me straight on my needed repairs and complete service at a reasonable price. I believe this is the place.
Gene Milton
They were so professional and absolutely amazing! I had struggled to find someone to work on my Fiat but they didn't hesitate to do the work. As a matter of fact they finished the repairs a day early and stayed in contact with me the entire time. They also dealt with the warranty company and got everything done quickly. They even gave me a free battery for my key fob because they are all about excellent customer care. I will be doing ALL future business with them. Thank you for making this experience so easy.
Christi Patrick
Since I am a Driver our buses get service through there business. They are skill professionals. Customer service is warm and welcoming. Thumps up for Fox Plaza Automotive.
Sherrie Alexander
My experience was excellent. They were really professional and knowledgeable about the job they were doing.
Migel Clark
Always a great experience at Fox plaza. Very trustworthy and knowledgeable
Forum Automotive
Very quick to perform service at the right price. Did not look to expand the scope of the repair
Ephren Tinoco
Yes I had some transmission work done and they do some work on it a clutch on an old 2002 Ford ranger yes and they did a great job on the transmission but I had a check engine light come on and well I had to bring it back the next day but they looked at it said that a wire was stuck in between one of my ignition wires were stuck in between the transmission and where they connected it up to and they fixed it right away no charge I appreciate that and do the fact that my wife was saying so much about my little Ford ranger she's in it now driving around checking it out for herself and I think she'll be glad thank you very much for Fox plaza automotives bye-bye
Nelson Taylor
Pep Boys told us there was something wrong with her car and couldn?t fix it. They did an alignment on four wheels and fixed it perfect so thank you very much.
dont play
I?m a satisfied customer of over 20 years.
Walter Endicott
They do a great job! Longer wait than usual, Had a 2;00 appointment didn?t take my car back til around 2:45.
Michele Grisham
It?s okay ??
Leroy Hodges Jr?
Fox Plaza is top notch. I am very comfortable and confident in their work. I drive a Mercedes and Fox Plaza services my car to perfection.
Michael S-K McKinney
Wheel bearing repair
William Sappenfield
Fix Plaza Automotive diagnosed and replaced a defective O2 sensor. The truck was dropped off a little after 7am. The diagnosis and replacement were completed before noon. The counter staff and technician were very professional.
Adam Bratton
Just took my car in for a tire rotation and they had me in an out in under 45 minutes. Staff was extremely helpful. Also very affordable! Thanks guys!
Alex Hill
Service was very good and professional
Helen Bracy
Fox Plaza Automotive has done work for me in the past. The reason I keep coming back is because of the wonderful work. Let's not forget how professional they are. KEEP UP THE WORK .
Vivian Williams
I have always had a pleasure taking my vehicle to be repaired here. The service is great!
Raye Hayes
Fox Plaza Auto was recommended to me by two of my neighbors because of their experience and knowledge. My 93 Dodge truck was repaired beyond expectations. This will be the place for me from this point on. I?ve even recommend Fox Plaza to my friends.
Michael Scott
I enjoyed the service and will be using these guys going forward for all my automotive needs!!!
Ishie Boo Boo (Ishie Boo Boo)
I have been doing business with fox plaza for over 14 years without any issues!! I am very pleased with my service every time!
Carmen Niter
Customer service was excellent! Gave me a price breakdown of every repair! Repairs done in a timely manner
Kaili Taylor
Great folks, honest and knowledgeable.
Stephen Brown
Had to get a couple things replaced and I will say the service was fast and easy! Not sure if I got a good deal or not because I don?t know about cars and vehicle repairs. But they got the job done!!
Tilliayh Johnson
Patrick is very helpful and explains whats going on well! My car (chevy captiva) would not start and is under warranty, and he's been dealing with them on my behalf. Highly recommend this place.
Skyler
The staff at Fox Plaza consistently does an amazing job! I brought then a vehicle with a host of issues, they got it in earlier than expected and performed a variety of diagnostics. I elected to decline repairs in favor of replacing the vehicle and was pleasantly surprised at how fair the charges for the evaluation was. First rate service!
Gary Lewis
This place and the people that work there are incredible! I was driving from Nashville to Dallas and had to stop in Memphis for a problem with my car. They got me in quickly, checked out everything for my trip and repaired problems that the previous mechanic had messed up. They all understood I was driving long distance and were so happy to help me get back on the road safely and in a timely manner. I met the owner and multiple employees including Patrick who was very helpful and extremely knowledgeable and kind and wrote everything down for me. My car worked perfectly all the way to Dallas and I made it safely without any issues. Very thankful for them in a time that was very stressful for me since I was driving so far. Could not recommend this place more!
Megan Ward
Fox Plaza Automotive Repair is the best mechanic we have ever used! Patrick and Tracy are amazingly knowledgeable about every vehicle in our fleet. They always call us with any input or recommendations for any vehicle we need serviced! From large trucks to our own personal automobiles, we ALWAYS trust Fox Plaza to find out the problem and fix it correctly!
Paul Casoria
diagnostics was fast and service was even faster.
Teran Conley
We have used them twice for issues with our 2013 Lincoln MKZ. Both times, other dealers either could not get us in to look at our vehicle or could not figure out the problem. Fox Plaza went out of their way to help us. They were friendly and thorough. They made sure that the problem was solved. They are my number one repair shop
Scott Davis
My experience was excellent, I was totally satisfied with the repairs done as well as the professionalism. I was also satisfied with the price. I would recommend them to everyone I know...
Johnny Wren
Tracy and Patrick were very professional and helpful. I will trust my car repair too tracy and Patrick anytime.
William Cain
Tracy was so professional she made sure everything what was going on with my truck and she knew who I was picking my truck back up so she is great at that front desk?..
Tamika Cook
I was very impressed with the service ? ? ? ? ? ? and I would use them again, I told some friends and family about their services. Thank you all for the help you all gave me.
Jeanetta Randolph
Everything went smooth and Tracey was GREAT and FRIENDLY, which is very hard to find these days in customer service.
LaVonda CampbellHorton
Very friendly staff!
Dre
Excellent service and a great crew of employees.
Balongo63
Came in to get engine looked at.
Antonio Greer
I would highly recommend this particular location. I've brought my car in for years and have always been treated fairly. Just today, I brought my car in for an annoying turn signal issue. The mechanic resolved it quickly--at no charge!!
Terry Scott
Told me exactly what was wrong with my vehicle which is a Ford expedition I set an appointment took it back and the problem was rectified I actually needed a tune-up and a motor wash I got it and my truck is running like butter
Gail Sumerall
The first time I went was because warranty company sent me. Now they?re the only automotive repair/maintenance shop I will go to, even if it is on the other side of town. One of the best automotive experiences I?ve ever had.
Neil Dempsey
My first time calling this place and Tracy was very welcoming. I?ve ran away from business because the person who answers the phone was not friendly or rude but she was very sweet. Patrick was also professional when I spoke with home on the phone. It only took them a day to fix my car and so far so good. I definitely recommend.
D J
Fox Plaza Automotive provided thorough, detailed and comprehensive support of my electrical concern. The staff provided a great customer centric experience.
DonBurnell Holly
Love it there
teresa huggins
Did work a few times on my vehicle very friendly staff corrected had to take the vehicle back but they corrected the job that needed to be done also fix the work in a timely manner would recommend
Tammie Dyson
Great customer service! Tracy kept me updated with the progression of my back ordered parts every step of the way. When the parts arrived my vehicle was quickly repaired.
Demetrius Ashford
A pothole busted my tire on the way home from work and I live 37 miles away. I limped in to Fox Plaza 15 minutes before they closed and they not only helped me but were more friendly than I could have hoped for. I know they were all preparing to leave for the day but they did not want to leave me stranded. I?ve used this place several times over many years and have always received this level of customer service. This place rocks!!!!!
janet melillo
Always professional, courteous, and responsive. Honest business and I feel comfortable dealing with them. Highly recommend!
Tracy Patterson
We brought our mini van here after a long fiasco with Christian Brothers Automotive who had our van 3 times and never once hooked it to an odb2 reader or wanted to take the time to diagnose our problem. The van was completely shutting down on us in mid-traffic. It was a very scary situation with my children in the car and not knowing when it was going to shut down. My husband dealt with Patrick and he was great and very professional! He communicated with us well and took the time to actually diagnose what the problem was. He hooked it up to the reader and saw the same codes we did and tested all the wiring. He determined that the ECM was bad so he ordered it and had it replaced for us in just a couple of days. It has been two weeks now and we have had no problems with the car at all. I would definitely recommend Fox Plaza for any of your car repairs. My family is very grateful to you for your excellent service!
Shannon Murphy
Excellent service and great price. Very professional and knowledgeable.
FELIX EL GATO
Very good the employees were nice and polite wonderful service I will be back and recommending
Winston Robinson
I have been to Fox Plaza twice, with two different trucks. The first time I was at the end of my rope. I had changed a ton of parts and my truck was just sputtering. Turns out there was an issue with the soldering/wiring on the ECU that was keeping some sensors from grounding. Never would have figured that out on my own. They diagnosed the issue quickly and kept me updated the whole time. The replaced part was new, not remanufactured and the labor cost was very reasonable. My second visit was last week, they fixed a belt-related squeal. I thought my water pump might be going bad, but it turns out the belt I got new from Autozone was pretty dried out. They put a new belt on and changed a worn idler pulley for good measure. Same experience, they are really quick and cost was reasonable. Haven't had any issues with their repair work. Can't recommend Fox Plaza enough, it's the perfect balance between backwoods mechanic and dealership. You get the resources of a bigger place but the honesty and communication of a smaller place.
Erik Woodard
Dealership stated I needed new rear brakes and rotors and I went to Fox Plaza for a second opinion and they showed me where my rear brakes were in good condition but I needed new front brakes. The service and honesty is why I will only use them going forward.
John Raymond Hehn
Friendly staff and solid service. Will be back and I recommend their services
Dan Khilling
I take all my cars here. I just recently took my car in because my a/c stop blowing. I called Mrs. Tracy and told her about it she got me in and by the end of the business day my a/c was back working. They do good work and I always get my car back at a reasonable time and when they say it will be ready. If you are having trouble with your car call Mrs. Tracy she will take care of you.
Notorious Ollie
They did a great job!
M Ray
I was greeted when someone became available service repair time was sooner than I thought with, everything was great.
Kenneth Davis
Fast, professional, and caring customer service! Ms. Tracy is truly an amazing person! ?
Marquita Dorsey
Very happy with. Service, thank
Ronnie Burch
I have taken my truck to Fox Plaza a couple of times for minor issues and have come away extremely satisfied each time. They gave me a list of a few things that will be needing attention, but did not ?force the issue? like some automotive places will do. I?ll be back!
rory gardner
My name is Cimmons Jones and I?d like to give my appreciation to Fox Plaza in services applied to my vehicles. Services from Chargers to Fords, Chevolets and Lexus, they have fulfilled my family?s transportation needs for over Ten years and I?ve never regretted it. I highly recommend their services.
Climmons Jones
Thank you Fox Plaza Tire & Auto for always providing above and beyond service, pricing and customer service! Tracey, Patrick and crew provide detailed explanations of what needs to be done and they get it done quick! We bring 5 different cars here because we trust we will always get quality work. Highly recommend!
Joyce Charbonnet
Spoke with John whom was very patient & gave me all the necessary information I need to book an appt. All the staff was polite, they gave me a clear break down of my inspection, & they didnt have me waiting forever. Thanks Guys?
D Brown
Great customer service & friendly staff?
Sadie Mosley
They were incredibly nice incredibly straight to the point charged as well did SERVICE quickly and my car is running excellently and I really couldn?t think of anything that they could do better I had an amazing experience they are and will continue to go back
Rena Frulla
Nice and clean place professionals and curiosity.
James McCoy McCoy
Love the attention to detail they took with diagnosing my truck and we know that comes with time. Thanks for the great customer service as well.
Alan Rogers (AR)
Not sure why my son?s face is on my profile ? but anyway the service was great at this location. They found the problem and had it repaired and returned when they said they would. Very professional and courteous staff. Thanks for getting rid of that awful ?stripper shake? my car had! ?
Trentiss Shaw
Good service ?
T Bow
Amazing service!!! I was referred to Fox Plaza Automotive by a customer of mine.( I do home repairs) have always been skeptical of mechanic shops these guys right here have truly changed my mind. Not only did they fix what I asked them to in a very timely manner they charged half what I expected to pay. And when I got home check my vehicle I noticed they had fixed several things that I didn't even ask them to. Thank you guys for restoring my faith in mechanics.
Danny Sams
Friendly-efficient-professional service & attitude. Personable and caring. Conscientious. Excellent communication. Consistent quality workmanship. Highly Recommend and Highly Recommended!
Ruth Wood
The team at Fox Plaza Automotive were very welcoming and professional. I was in need of a headlight replacement; and the service I received was top notch. I was in an out in just under 20 minutes. Highly recommend.
David Presutti
Great services ?
Wallace Nelson
They were courteous and prompt.
almonetta GAMMONS
CarMax recommended them. This was my first visit, I?ll be back!
Zach Guy
Car Runs Great, Great quality work in a timely manner
Dennis Johnson
Went to get a pre purchase inspection on a used vehicle. All the staff were super friendly and helpful, and was overall good value.
Tess Garrud
Reasonable and fair
JD McLane
Great service all around.
Sherrell Estell
We love Fox Plaza! They are always kind & helpful & quick to get the job done!
Angel Snider
The customer service is outstanding and the quality of service as well. I'm glad I came across this place I'm a forever customer here
Tinesha Fleming
Always friendly, very professional, and a desire to get things done in a timely manner. Very pleased with this establishment
Rosie Duprey Cartagena
The lady name robin was so awesome i will most definitely be back very down to earth environment
Kendrea Kinner
The people at Fox Plaza are friendly, professional, quick, and most importantly trustworthy! I?m confident when I take my car there, it will get exactly what it needs, with no unnecessary ?fixes.?
Denise Viner
Very friendly and personable. Honest and fair. They really helped with my needed repair and were very professional. Would recommend them to anyone that needs minor to major repairs, tire work, anything.
MrWalt1960
I have been going to Fox Plaza Tire and Auto for over 20 years. The service on my cars has been excellent from the routine maintenance every 3 to 4 months on my cars, to advising on whether to purchase a vehicle, even restoring a 23 year old truck engine for my son?s first vehicle that had been sitting in a garage for 4 years. The best part about Fox Plaza is the people. I have recommended them when asked because they are honest and you can trust that the suggested repairs are needed. Trust is something you can?t put a dollar amount on. From the people in the reception area to the mechanics in the garage, I have a confidence that my car?s are being treated like they would want their cars treated. It?s like the golden rule for automobiles.
James
They called back to check up on me. They were referred by Another well known business.
Timothy Harwell
I was referred here by another company who did not do alignments to tires. I came for a second opinion. I recently purchased new tires at Firestone. Every time I go to Firestone, I leave with my car with additional maintenance and procedures more than I initially wanted or needed. I started to lose confidence in Firestone and questioned their intentions. Firestone lures you in with a tire sale only to increase the prices elsewhere I went in to Fox Plaza and paid for an assessment fee. They were able to squeeze me in to their busy schedule and offered me their opinion.They assessed the car and also tested my tires and alignment . They said I did not need the alignment. I appreciated their honest input. They were thorough and explained why I did not need the alignment unlike the other place that kept pressuring the consumer to do it or else
NA F
Customer service was outstanding. They got back with me within the time frame they set. Very honest and detailed service. No surprises, just per professionalism. Much appreciated and much thanks.
Arthur Polk
Katy Hankins was , Very knowledgeable, very professional, and very nice. Fox Plaza Automotive is very trustworthy place where you can take any type of Vehicle and know they are going to take care it in a timely and professional manner. Thanks again Katy Hankins! Betty Jefferson!
kris spencer
Patrick and Tracy are the best! Traveling through, had brake troubles, and they went above and beyond to get us back on the road quickly. Need more people like them! Thanks so much, Fox Plaza Automotive!
Matt Levings
The front and back staff always greets with a friendly hello and smile?? The mechanics gets the job done in a timely. manner ? The lobby and bathroom is always clean(even before COVID-19)?? Ms Tracy and Mr Patrick are ???? with me And the coffee is good ?? Overall everything was/is great??? Thanks Donna Rice ????
Donna Rice
This was a first time visit,was very impressed with the welcome, and an invite to a cup of coffee. Appointment time, was exact, and service time, was reasonable, and the work performed, was of very high quality. The kind of service you don't mind spending your money for. JD Jackson Sr.Thank you
John D. Jackson Sr.
Great customer service the coworkers are friendly
Jermaine Mason
Recommended by a friend after I took my car to Goodyear Tire and they lied and told me I needed something I didn't (and quoted me a ridiculous price). Thank God there are still honest businesses like Fox Plaza Auto. Not only were they honest, they told me I had a completely different issue that needed addressing and they were very quick once I booked my appointment. My car is back to normal and I will continue to take my car there for future needs. Thank You!!
Keith Young
They won?t mislead you in diagnosis or when it will be ready!!! I?m very appreciative of Fox Plaza Automotive and it?s staff. Thank you very much once again!
Jimmy Caldwell
My mom had been a frequent customer since the early 90s due to the customer service of Mr McGee and how they always fixed her car and made sure she still made it to work in time. And that they gained her loyalty. So when I had trouble with my car, she said the only place that she will trust her car is with Fox Plaza- that they are honest and don?t try to sale you on things but will tell you what you need fixed immediately and what you can fix later. I sat there and laughed with their reps - and watch movies. I did work on my computer with their WiFi. The atmosphere was great. They kept wiping everything down and keeping the place clean. And my car is running great & great value!! Mom always knows best:)
Megan Gray
I always have a pleasant experience at Fox Plaza. They never over sell me on things I don?t need and the job always gets done right! I trust them!
R. A.
They get tje job done and they are family
Teresa Foster
Fox Ridge Auto service center really tookcareof me.
LJillauna Smith
Always five star service this was my first time at this location ?
G Miller
Got an needed oil change and bought tires which I also desperately needed. I always receive prompt service with good quality work. They keep you alerted to legitimate things that may need attention down the road. And they know each customer like they were family. Have been going here for 40 years. Try them out !!!
Laura Hartmann
You all was kind an respectful an d a great job Thank you so much
Juanyst Shipp
Awesome staff; kept me in the loop about the needed work; dropped my car off on Tuesday - picked it up on Wednesday; I will definitely use them again ????
Jimma Owens
Ed does a great job getting to me quickly, discussing my options clearly, and getting me back on the road safely all at a fair price. I will not take my vehicles any where else!! Go see Ed today!
Bret Blankenship
Great folks! Tracey was a joy and they have been great with follow up on my daughter's car.
Ditch Ditch
Such professional and wonderful people. Fox has always taken care of me. When you don't want to wonder if your mechanic is doing you right, Fox is who I recommend.
Kathy Nelson
Tracy was able to give me options on the tire I need and get it done quickly. Great job!
Jennifer Sullivan
Amazing place friendly employees and extremely great prices they've gained a new permanent customer
Kade Conner
I?D LIKE TO THANK FOX PLAZA AUTOMOTIVE FOR THEIR GREAT SERVICE,I HAVE BEEN DOIN BUISNESS WITH THE COMPANY FOR OVER 5 YEARS! SPECIAL THANKS TO TRACY, SHE ALWAYS DO AN EXCELLENT JOB!! I WILL CONTINUE TO DO BUISNESS WITH U GUYS!! THANKS!!!
Derick Young
They do a great job. Thanks y'all.
Doug Embrey
Thank God for Fox Plaza Automotive, where customers are sure to receieve a wonderful customer service experience and have their car taken care of by knowledgable and honest mechanics. God Bless You.
Saran Cannon
Honest, dependable and reliable, this is one shop I can always count on !!
J Hard
I've been going here for years and they've always some very good work for a fair price. Friendly, honest, and skillful.
Daniel Gabriel
. Service and workmanship on the car.were great as usual.. thanks Ed
Lawrence Barrett
Very good service
Sampath Kumar
Very honest and great customer service. Will definitely be back.
Michael Maxwell
Good
Comedian Courtney
They fixed my vehicle, they kept me informed on the status of my vehicle, and they were polite the entire time. I'd definitely take my car back to them again.
Steven Berhow
Recommended by a coworker as I've been looking for a local car shop. I noticed a pretty big leak after work earlier this week so I called the main shop (not too long before they closed) and the gentleman was so understanding and encouraged me to drop it off early the following morning. Very smooth check in process, Tracey said they would call as soon as they identified the issues and she sure did. She also shared other issues that the tech found during his inspection and prioritized each issue in terms of safety and the estimated price and timeline for the most crucial repair. Unfortunately, it was outside of my budget so I had to make arrangements elsewhere. I will say I forgot to call them back and let them know that I would be picking up my car, but when I arrived after work, Tracey was very understanding. She also provided me with a formal document noting all inspection findings as promised during the call and she reviewed it with me again (as well as the fact that my car has such high mileage that I may not find certain non-urgent repairs to be worthwhile)--all of which is very helpful. They were so pleasant and professional that I do plan to go back for car services at some point and for this reason, I would highly recommend them!
Raquel Mack
Recently I took my '97 Blazer to Fox Plaza Automotive to have several issues checked out.. The techs actually went over my vehicle from bumper to bumper and even corrected some things I did not mention .One of which I'd been advised by other places could not be corrected. Because of my vehicles age I did not expect such detailed attention. However, l have no question that it was given the same level of service as would be given a later model .. Their honest advice AND reasonable prices make them worthy of five stars ?. Additioally each employee I spoke with was pleasant and seemed happpy to see customers. I will be referring Fox Plaza Automotive at every opportunity.
Elizabeth Bennett
Repairs were service oriented and were done in a timely fashion. Cost was in line with other companies plus honored coupon which was a savings!! They also called when vehicle was ready!!
Russ Cherry
I?ve been taking my cars and trucks to Fox Plaza Tire for over 30 years. They are good people, honest, friendly, and do great work. Highly recommended!!
Ricky Shoaf
Always have a great experience with fox plaza automotive
Dorothy Shelton
They were helpful, professional and courteous. Unfortunately, they overcorrected my problem, but I fully expect them to fix the issue
Taylor Martin
I called 4 different tire places looking for tires. Fox Plaza was by far the most accommodating and had the most competitive price. The service was fast and very friendly. I highly recommend using these guys. They'll steer you right.
Brent M.
I've been a customer of Fox Plaza Tire & Auto for over 20 years and a personal friend of the owner for 35 years. I learned early on that Ed was a stand-up guy, one who wouldn't take advantage of his customers or friends. He is honest and a professional owner. I am so thankful that he has a car & tire service business to take my car to. Tracey is service manager was just as professional and trusting. I made an appointment, took my car in and within a couple of hours, my car was perfect. they were kind and explained the issues of what needed to be done. I am in my car a lot and knew I needed to have it looked at. I needed to know I was safe. And Fox Plaza Tire & Auto Service always makes me feel safe that my car is in stellar condition. I will always go there for my car needs. There's no other that even compares. You should call them with your service/tire needs, I KNOW you won't be disappointed. I never am.
Melany A.
I would Never take my car anywhere else!! Fox Plaza is the Only place I COMPLETLY TRUST! They are not only thorough and Honest, they are dependable! I Love Tracy and the entire staff! If you want the Best for your vehicles then look no further. I Guarantee you will be glad you go to Fox Plaza. Thank You
Alice S.
I love fox plaza. They are always friendly and tell you everything that needs to be done to your vehicle. I just got new brakes, new battery, windshield wipers, fixed the driver side spout to clean the windows, oil change. When they do my car I feel completely confident it's done right. Tracy is beyond friendly. When I talk to her I feel like I'm talking to a friend. I will never take my van to anyone else.
Joan C.
Dave is the best.
Mike M.
Great service stop by and see David tell him AJ sent you.
AJ
I am from out of town and brought my truck in from a reference a parts distributor conveyed. A breath of fresh air when you find mechanics that are honest. I cant say enough. I had the ford dealership wanting to replace all kinds of hardware and costing thousands. Fox Plaza assessed, tightened bolts, recommended DIY work and then did a follow up call for a rebate. NO ONE does this anymore. They have my loyalty so long as that crew is there. My hats off to David, gentlemen that dropped me off at the job site, and the other mechanics. Only trustworthy mechanics are family members. Well they are now family. Thanks FOX PLAZA TIRE!
Joe G.
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